![]() ![]() The Avalon Day Spa is not responsible for any loss or damage of personal items or clothing. The Avalon Day Spa provides a locker to store your items in upon arrival.High touch surfaces such as doors, tables, counters, sinks, and more are cleaned with hospital grade wipes throughout the day. After each service equipment is sterilized and sanitized. The Avalon Day Spa is committed to cleanliness, safety, and hygiene to provide a _ experience to all of our guests. We are all accountable for creating safe spaces An employee may stop performing their work if they reasonably believe that an ongoing crime, harassment, or other emergency is happening in their presence. The Avalon Day Spa defines this as The Michigan Supreme Court has stated that the threshold for determining that conduct is unwelcome is that the employee did not solicit or incite it, and the employee regarded the sexual conduct or communication as undesirable or offensive. In the event a guest sexually harrass a spa employee or associate, the spa employee or associate will automatically stop the service, and ask the guest to get dressed.The Avalon Day Spa understands that spa employees are particularly vulnerable they work in close quarters, sometimes alone, providing a service for guests. The Avalon Day Spa has a no tolerance policy when it comes to sexual harassment of spa employees and associates.Sexual Harassments of Spa Employees and Associate s We reserve the right to define inappropriate conduct. Inappropriate conduct or language during a service will result in immediate termination of the service. The Avalon Day Spa reserves the right to refuse service to any client for improper conduct.Guests under the age of 18 must have an adult sign a consent form and a responsible adult must accompany the minor in spa.We ask for all spa guests to put their cellular phones on silent and keep voices down. At The Avalon Day Spa, we strive for an environment that promotes relaxation, serenity and privacy.Our check out system also has the ability to process Google Pay, Samsung Pay and Apple Pay. The Avalon Day Spa accepts cash, debit cards, Visa, MasterCard, and American Express.Plan to spend 30 minutes or less after your treatment to have use of our relaxation room where spa water, coffee, tea and spa snacks are provided.Late guests may mean reduced treatment time as the therapist or spa associate will have to finish on time regardless of the time of your arrival.The Avalon Day Spa will not be held liable for guest not providing the information at the time of service. Please advise us of any health conditions, allergies, or injuries that could affect your service. This includes any consent forms, skin health history, spa client intake forms, consultation forms, massage therapy intake forms, or any forms necessary to provide your service. All forms must be completed before service can begin.Please remember as well, consent forms and other forms are required to be filled out before service can begin. This gives you plenty of time to check your items into an assigned locker, and dress in your spa attire. The Avalon Day Spa recommends that you check in with concierge 20 minutes before your appointment. ![]() After hours emails and voicemails are not considered acceptable notice. Notice must be in person or speaking to concierge by phone. Avoid being charged for the full price of the treatment by giving an advanced 24-hour notice.The Avalon Day Spa asks guests to give at least a 24-hour notice in order to coordinate with our spa associates and professionals.For spa packages of more than two guests and any bridal packages, we require a 48-hour notice as these packages include catered food from third party vendors.We do not provide any refunds on booking deposit for any missed or cancelled appointments. Bridal parties must pay for %50 of the agreed cost per the contract between The Avalon Day Spa and _ at the time of booking appointments.When booking an appointment, a credit card must be put on file for you in order to ensure _.Scheduling at lease a week in advance will also ensure that your preferred times, treatments and services are available. Concierge will ask for your spa slipper size, spa robe size, beverage preferences, and other information to personalize your spa experience. When calling concierge to schedule your appointment(s), we recommend scheduling at least one week in advance.The Avalon Day Spa recommends the following when mak ing reservations: Window._PLUGIN_STATE_ = JSON.Terms and Conditions of Spa Use at The Avalon Day Spa ![]()
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